Privacy Policy
Last updated: March 2026
Overview
Friendly Fire LLC ("we", "us", or "our") operates the website friendlyfirechimney.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website or services.
Information We Collect
When you contact us through our website or scheduling form, we may collect:
- Your name
- Phone number
- Email address
- Service address
- Details about the service you are requesting
How We Use Your Information
We use the information we collect to:
- Schedule and provide chimney services
- Communicate with you about your appointment
- Send appointment reminders and follow-up communications
- Improve our services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
SMS Communications
If you provide your phone number and consent to SMS communications, we may send you transactional text messages including appointment confirmations, reminders, and service updates. You may opt out at any time by replying STOP to any message. Message and data rates may apply.
Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
Third-Party Services
Our website uses a scheduling form provided by CFCRM. When you submit information through this form, it is processed by CFCRM in accordance with their privacy policy.
Contact Us
If you have any questions about this privacy policy, please contact us:
- Phone: (314) 322-7122
- Email: friendlyfirechimney@gmail.com